Negative Alumni - Real Example

Schools often overlook one of their most valuable assets—alumni. Alumni hold deep-rooted memories of their school years, some positive and others less so. One in five alumni have negative experiences during their school years, making it crucial for schools to understand and address the issues.

Alumni hold deep-rooted memories of their school years, some positive and others less so. Yet, addressing and engaging alumni in meaningful ways can transform even negative experiences into opportunities for growth. Read more to know how we can address such underlying issues.

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A CBSE school in North India effectively turned around a difficult situation with an alumnus who had a tough experience, showcasing the power of empathetic engagement.

Alumni are powerful ambassadors for a school, and addressing their concerns can lead to deeper, more meaningful connections.
By sending a thoughtful and considerate email, the school demonstrated understanding and sensitivity, which helped build trust with its alumni.
Schools can learn from this exchange by downloading the full conversation and seeing how the situation was resolved step by step.
Connect with us to discuss how you can do it too.

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Negative Alumni - Real Example

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NEGATIVE ALUMNI REAL EXAMPLE